Terms of Website Use

Last updated: August 2026

These terms apply to your use of the Maison Residential Limited website.

By using this website, you agree to these terms. If you do not agree, please do not use the website.

1. About Maison

This website is operated by Maison Residential Limited.

Maison Residential Limited
Brickfield Business Centre
Brickfield House
High Road
Epping
CM16 6TH

Registered Office: 22 Courtland Avenue, London E4 6DU
Registered in England No.: 2565413
VAT Registration Number: 521 2347 31
Data Protection Registration Number: Z3251419
Member of: The Property Ombudsman

2. Website information

The information on this website is provided for general information only.

It does not constitute legal, financial, surveying, insurance or professional advice. You should take your own advice where required.

Information about leases, service charges, consents, responsibilities and building management may vary depending on the lease, building records and applicable law.

3. Leaseholder services and fees

Any leaseholder services, administration charges, management pack fees or other fees shown on this website are subject to the lease, applicable law and Maison Residential Limited confirming the correct fee.

Maison Residential Limited may provide a separate quotation for complex, urgent, historic, document-heavy or unusual matters.

Fees, turnaround times and services may be changed from time to time.

4. Requests made through the website

Submitting an enquiry or request through the website does not mean Maison has accepted instructions or started work.

Maison Residential Limited will confirm the applicable fee, payment details and any information required before work begins.

5. Accuracy of information

Maison Residential Limited aims to keep the website accurate and up to date, but we do not guarantee that all information will always be complete, current or error-free.

We may update, remove or change website content at any time.

6. Links to other websites

This website may contain links to third-party websites.

Maison Residential Limited is not responsible for the content, accuracy, privacy practices or availability of third-party websites.

7. Intellectual property

All content on this website, including text, layout, branding, logos and design, belongs to Maison Residential Limited or its licensors unless stated otherwise.

You may view and download pages for your own personal use, but you must not copy, reproduce, distribute or use website content for commercial purposes without Maison Residential Limited’s written consent.

8. Website availability and security

Maison Residential Limited does not guarantee that the website will always be available or uninterrupted.

You must not misuse the website by introducing viruses, attempting unauthorised access or interfering with the website’s operation.

9. Liability

Maison Residential Limited is not liable for loss or damage arising from use of, or reliance on, the website except where liability cannot lawfully be excluded or limited.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any liability that cannot be excluded under English law.

10. Privacy and cookies

Use of this website is also governed by our Privacy Policy and Cookie Policy.

11. Changes to these terms

Maison Residential Limited may update these terms from time to time.

The latest version will be published on this website.

12. Governing law

These terms are governed by the laws of England and Wales.

Any disputes relating to the website will be subject to the courts of England and Wales.

13. Contact

To contact Maison, please use the details on our Contact page.